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Perhaps no single organisation has as much effect on our day to day lives as the Post Office. Many people may consider the Post Office simply a place to purchase stamps and send or receive post. However, the Post Office is so much more – insurance provider, bank, loan officer, investment company, phone service, and provider of traditional government postal services. As is popular with many similar organisations, the Post Office offers promotional prices and prizes to attract new consumers. Along with reputable and affordable residential and business solutions, it offers attractive bonuses for each new service. Not interested in being a client? Winning a prize via the Post Office is available to non-customers and, amazingly, no purchase is necessary. Chip and Win offers you the chance to win a £10, £50, or £100 gift voucher whenever you use a debit card at participating Post Office branches. After paying using the debit card, the consumer is given a free scratch ticket. Claiming your prize is easy – just give the winning scratch ticket to a customer service representative at any participating Post Office. Are you a new car insurance and/or combined contents and buildings home insurance policy holder? If you answered yes, you could get up to £100 cash back. The customer may receive £50 cash back if one type of the above insurance service is purchased. By purchasing car and contents and buildings insurance policies, the consumer may be eligible for the full £100 cash back. The cash back is sent to the address on file within 28 days of opening a new policy; however, should you cancel your policy(s) within 12 months, the Post Office may reclaim the cash back reward. Another popular opportunity for the Post Office customer is the chance to win a free holiday. Sounds nice. Relaxation and time away from the hustle and bustle of everyday life paid for by someone else. Life doesn’t get much better (or easier) than that. The Post Office has a total of 10 holidays valued at £2,500 each. If you are lucky enough to win, you even get to choose the destination (so no wonderful prizes of a weekend in sunny Scunthorpe… although it’s entirely possible that Scunthorpe may be your destination of choice). Entering for your chance to win a free holiday, simply purchase a minimum of £250 worth of foreign currency, credit on a popular travel money card, or traveller’s cheques; and then fill out the free prize form. In addition, any new travel insurance policy holder is automatically entered into the contest. Finally, visiting the Post Office online can get you in direct contact with a method for entering completely free. Quite literally no purchase necessary. Additionally, if you transfer a credit card balance to a Post Office credit card, you will be entered to win your complete balance paid off up to £10,000! The Post Office MasterCard is provided and backed by the name, reputation and prestige of the Bank of Ireland. Finally, the Post Office offers up to £50 cash back by trying out their new van insurance. With van insurance, you stay in control of your van even after a breakdown or accident, and for £50, switching to a reputable insurance provider has never been easier or more profitable. Keep in mind van insurance does not include motor fleet insurance, but nonetheless it’s worth considering. The £50 cash back is only available to new customers and only one cash back bonus per policy. After purchasing the van insurance, the consumer has the option to cancel the policy and receive a full refund within 14 days. After the “cooling off” period, the £50 is sent to the address on file via a Postal Order. As is obvious, the Post Office offers more than its promise of excellent service, but offers customer friendly opportunities enhancing the pre-existing excellence offered by the Post Office. While promotional contests and drawings may change without notice, the Post Office is always working on ways to please the consumer. Once again, the Post Office offers truth to the old saying, “The customer is always right”, and by offering such benefits, the Post Office proves customer service is not dead after all.
Staff editor, Section, March 2007 |
